ONLINE PAYMENTS AND RETURNS & REFUNDS POLICY

SECURE PAYMENT

FANS Marketing works to ensure the security of transactions with our clients, and for this reason we only use the safest payment methods. All communications involving sensitive data are protected through an SSL certificate.

FANS Marketing will not store any sensitive payment information in its databases. Only the contact information necessary to effectively process an order will be stored.

Below we detail the payment systems currently available in our online store.

PAYMENT BY VISA AND MASTERCARD CREDIT CARDS

You can pay securely and conveniently with the main cards on the market: Visa and Mastercard, both guaranteed by the Verified by Visa and Mastercard Secure Code protocols.

SHIPPING AND RETURN POLICY

DELIVERY TIMES

Delivery times depend on the contracted service according to the provided quote. In the case of domain and hosting renewals, the applicable service may last 1 year or the period indicated in the quote. For design service hour packages, they will be valid for 12 months from the date of purchase.

For all contracted services, the client will be notified by email about their status, validity dates, and updates.

For deliveries of any other related service, please contact us at info@fansmarketing.es or by phone at +34 688 802 785, Monday to Friday from 8:00 to 17:30 (CET).

RETURN PROCEDURE

No claims, exchanges, or cancellations will be accepted once the services specified in the quote have been delivered.

The commercial conditions of this service and any offers that may eventually be made by FANS Marketing will always appear on fansmarketing.es or its dependent pages, where they may be consulted, saved, or printed by the CLIENT at any time.

Access to the information on fansmarketing.es is completely free, while the purchase and contracting of products and services offered by FANS Marketing are subject to payment and imply acceptance of the conditions set out in this document.

FANS Marketing reserves the right to modify this document at any time, as well as any other legal text displayed on any of its websites.

These conditions may be considered supplementary to the websites dependent on fansmarketing.es, when the products or services provided through them require modifications or additional specifications. Therefore, it is the CLIENT’s responsibility to verify these conditions.